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LG · Human-reviewed guidance

LG front-load washers dE error

The washer door or drawer was not detected as closed and locked.

dE

What this code can mean

LG associates dE-family codes with an obstructed door, an unlatched door or drawer, excessive loading, or latch damage.

Safe first checks

  1. 1
    Remove visible obstructions and reduce an overfilled load.
  2. 2
    Open and close the door firmly without forcing it.
  3. 3
    With power disconnected, follow the documented control reset before retrying.

Possible causes

  • Laundry is caught between the door and gasket.
  • The door or drawer is not fully closed.
  • The load prevents the door from latching.
  • The latch may be bent or damaged.
Stop conditions
  • Do not force a bent or damaged latch.
  • Request service if the door cannot lock or the code returns.

Use LG support or an authorized servicer if the documented door checks and reset do not clear the code.