The door is not detected as closed and locked.

What this code can mean

A door-detection fault that may be caused by an obstructed door, an unsecured latch, or latch damage; code meaning can vary by model.

Safe first checks

1. 1
   Remove visible obstructions and close the door firmly.
2. 2
   Check the model manual to confirm the exact meaning of dC.

Possible causes

• Laundry or another object obstructs the door.
• The latch is not securely engaged.
• The door or latch is damaged.
• On some models, dC can indicate an unbalanced load instead.

Use the model manual and Samsung support when the code cannot be cleared safely.