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Whirlpool · Human-reviewed guidance

Whirlpool front-load washers F5 E2 error

The washer door is not locking properly.

F5 E2

What this code can mean

Whirlpool directs users to check for an incompletely closed door, laundry caught in the opening, or a load that prevents the door from latching.

Safe first checks

  1. 1
    Remove visible laundry from the door opening and reduce an oversized load.
  2. 2
    Open and firmly close the door without forcing it.
  3. 3
    Disconnect power for five minutes before retrying the control, as Whirlpool documents.

Possible causes

  • The door is not firmly closed and latched.
  • Laundry is caught in the door opening.
  • The washer is overloaded.
  • The door-lock system may require service.
Stop conditions
  • Do not force the door or attempt to open the lock mechanism.
  • Request service if the door or latch is damaged or the code returns.

Use Whirlpool support or an authorized servicer if the door cannot lock after the documented checks.